5.         PACKING









1.         General Provisions

a.         The terms and conditions set out below (the “General Terms and Conditions of Sale”) shall form part of all agreements executed between Gemmo Group S.r.l. and the Buyer for the supply of the products of Gemmo Group s.r.l. (the “Products”).

b.         The General Terms and Conditions of Sale shall apply to all transactions executed between Gemmo Group s.r.l. and the Buyer, without any need of express approbation, being sufficient the reference to the same ones enclosed to the offer and available in the website

c.         Any different term or condition shall be applied only if previously written and agreed between the parts.

d.         Gemmo Group s.r.l. reserves the right to change or integrate the General Terms and Conditions of Sale by enclosing them to the offers or to any other written communication sent to the Buyer.

2.         Offers, Orders and Order Confirmations

a.         Offers issued by Gemmo Group s.r.l. are valid for 30 (thirty) days as regards quantities and prices stated in them. The delivery terms shall not be considered binding because they depend on the moment of the receiving of the order and on the production loads.  Example: if the offer is issued today and the order comes after 25 days, the date of delivery depends on the working load in that moment and will be stated in the order confirmation that will be sent  (see “c”).

b.         Gemmo Group s.r.l. produces following its operative instructions and drawings; therefore, Gemmo Group s.r.l. shall not follow the technical specifications or production requirements of the Buyer.  In the case of drawings provided by the Customer, they will be re-drawn by Gemmo Group S.r.l., so for the construction of  these  pieces  Gemmo Group  S.r.l. will follow its  standard production process.

c.         Gemmo Group s.r.l. shall not send back orders signed for acceptance to the Buyer. The orders of the Buyer will be followed (usually within 8 following days) by the order confirmation of Gemmo Group s.r.l.  (complete with all the elements of the contract according to the agreements specified in  the offer – see a -)   that the Buyer shall return WITHIN 8 DAYS, per fax or e-mail, stamped and signed FOR ACCEPTANCE.  Gemmo Group s.r.l. will not accept modifications to its order confirmations under any circumstances; if mistakes are noticed on the order confirmation, the Buyer must contact the Sales  Department  to point out the mistake and, if acknowledged, a new order confirmation will be issued and sent to the Buyer to replace the incorrect one.

d.         THE CONTRACT WILL BE EXECUTED ONLY WITH THE ACCEPTATION (as described in the previous letter “c”) OF THE ORDER CONFIRMATION. Gemmo Group s.r.l. shall accept telephone orders too, but only for spare parts and following the procedure and the conditions of previous letter “c”.

Gemmo Group s.r.l. reserves the right to suspend the production or anyway the delivery of the products until the order confirmation signed by the Buyer has been received.

e.         Modifications of the contract shall be previously written agreed.  Following the new agreement, the Buyer shall send the updated order that will be followed by the order confirmation of Gemmo Group s.r.l. and following acceptance, as ruled at the previous letter “d”. Otherwise, Gemmo Group s.r.l. does not take any responsibility for possible mistakes and/or misunderstandings.

f.         Anticipations or postponements of the delivery dates (to be made according to the provisions of the previous letter “e”) shall be required with a notice of at least 8 working weeks. In any case, the goods shall be collected within the year of the scheduled delivery.

g.         The agreed delivery date  is indicative only and shall not be binding for Gemmo Group s.r.l., as  it might be affected by delays of its suppliers.

3.         Prices and Terms of Payment –  Retention of Title

a.         The prices of the products stated in the offer and in the order confirmation shall exclude any statutory VAT, which shall be payable according to the terms of payment stated on the order confirmation and on the invoice. All prices of the products of Gemmo Group S.r.l. written on the offer and on the order confirmation do not include packing and transport costs, unless otherwise agreed.

b.         All money on account paid before the delivery are considered as earnest. Therefore, Gemmo Group S.r.l. will issue a single invoice after the production of the goods.

c.         The terms of payment are those written on the order confirmation and on the invoice.

d.         The terms of payment have effect from the ready good notice as stated at 4 letter “c”.

e.         The payment of the Net invoice price shall be made free of any reduction.

f.         Interest will be payable on late payments starting from the due date, in accordance with the Italian Legislative Decree 231 of  09.10.2002.

g.         In the event that the Buyer fails to make payments within the agreed time and manner or is subject to seizures, protests and / or bankruptcy proceedings, or disposes of all or part of its assets to its creditors or reaches an agreement with its creditors for a moratorium on debt, Gemmo Group s.r.l. Shall, at its sole discretion, have the right to modify the conditions of payment or to suspend or cancel further deliveries and to declare all its claims arising from the business relationship as immediately due. Moreover, Gemmo Group s.r.l. may in such event request for anticipations on the payments or a warranty deposit.

h.         The Buyer shall not be entitled to make any set-off, deduction or reduction, unless his claim to that effect have been definitively upheld in by a court of law.

i.          Gemmo Group s.r.l. informs the Buyer that all the credit is insured and therefore, in case of failed payment, the recovery of the credit is made by the insurance company of Gemmo Group s.r.l. and the costs shall be charged to the Buyer.

j.          The goods sold remain the property of Gemmo Group S.r.l. until full payment of the price and any accrued interest has been received. All risks regarding loss off goods resulting from e.g. theft, fire, or accident, pass to the Buyer on the date of delivery to the carrier, or when a written request is made to the Buyer to collect the goods.

4.         Terms of Delivery

a.         The terms of delivery shall be considered the date when the goods are ready at the shipping area of Gemmo Group s.r.l.

b.         The agreed date of delivery, as written in the order confirmation, is approximate and not binding, as specified at point 2, letter “h”.  For this reason there is a delivery tolerance period of  90 days during which Gemmo Group shall not be liable for the payment of  penalty charges or compensation for damages.  If there are any delays beyond said tolerance limit, the Buyer has the right to withdraw, subject to a formal written notice to comply within not less than 30 days. In case of withdrawal, the Buyer will have the right to secure repayment of advances paid to Gemmo Group s.r.l., with the exclusion of any compensation or other claim.

c.         Unless otherwise agreed, the delivery of the products shall be EXW (Incoterms 2000) Gemmo Group s.r.l. Gemmo Group s.r.l. shall send a copy of the delivery note per e-mail or fax, stating the date of the ready goods.  The cost and the organisation of the transport shall be at the expense of the Customer, unless otherwise agreed.

d.         Gemmo Group s.r.l reserves the right to reasonably deliver in instalments.

e.         The force majeure or other unforeseen incidents outside the responsibility of Gemmo Group s.r.l. including, without limitation, strikes, locks-out, acts of public authorities, subsequent cease of export or import opportunities shall, for their duration and in accordance with their impact, relieve Gemmo Group s.r.l. from the obligation to comply with any agreed time for delivery and release it from any responsibilities consequent a lacked or delayed delivery.

f.         Gemmo Group s.r.l. does not accept the products return, unless otherwise agreed in writing. Any costs arising thereof shall be at the expense of the Buyer.

5.         Packing

a.         Gemmo Group s.r.l. packages, unless otherwise agreed, all its products with heat-reducing nylon and, in case of palletisable products, puts them on pallet.

b.         The costs of the packing  are written on the offers, order confirmations and invoices, and are always at the expense of  the Buyer.

6.         Duty to Inspection and Acceptance of Products

a.  Upon taking possession of the products, the Buyer shall immediately :

check the quantities, integrity of the packing and conformity of the Products and inform the Sales Department of Gemmo Group s.r.l. about any anomalies within 24 hours.  If the notification of defects of the packaging shall come out of the terms above, they shall not be considered.

b.     In case of complaints regarding Product defects, the Buyer shall comply with the following procedures and deadlines:

1) the notification shall be made no later than eight working days from the delivery. In the event that the dispute is in relation to a hidden defect, the complaint must be made within eight days of it being discovered;

2) the detailed complaint regarding the defects shall be sent to Gemmo Group s.r.l. within the above mentioned deadlines via e-mail or fax or they will be considered null and void. Notifications made by telephone are  not accepted;

3) the notice must clearly specify the kind of the alleged defects and photos must be enclosed, when possible;

4) the Buyer, when Gemmo Group s.r.l. requires him to do so, must agree to make the products available for inspection; such inspection shall be carried out by Gemmo Group s.r.l. or  by any expert nominated by Gemmo Group s.r.l.

c.       Any Product to which a dispute has not been raised in accordance with the procedures and deadlines set out above shall be regarded as approved and accepted by the Buyer.

7.         Right of Inspection

a.     Gemmo Group s.rl. gives the Buyer, upon notice, the possibility of inspecting the  goods in production at its facilities.

8.         Documentation and certifications

a.         Gemmo Group s.r.l. gives the Buyer the possibility to require a copy of the operative instructions (recalled on the drawings starting from 18.07.2007), which describe the standard production process of Gemmo Group s.r.l. :

Operative instruction for the painting           7/5.3-IO1

Operative instruction for the fusion welding of metallic products, tanks, manifolds, jacks, oil dynamic cylinders         7/5.3-IO2

Operative instruction for heat-treatment       7/5.3-IO3

Operative Instruction for the Precision Grade of dimension,  forms, pairing, threads and jacks spot-facing            7/5.3-IO4

b.         For the end products (CE marked) destined for end users Gemmo Group s.r.l. will supply, and pack together with the  product, a paper copy of the User’s Manual and of the CE Certificate.  A copy of the manual in electronic format will be available in the Reserved Area of the website .

c.         For the partly completed machinery (parts of machinery such as tracked undercarriages or motorised undercarriages) destined to be incorporated on complex machinery Gemmo Group will make the User’s Manual and the CE Certificate available on the Reserved Area of the website, from where the must be downloaded. .

d.         Inside the User and Maintenance Manual there is also a Warranty and CE Conformity Certificate.

e.         The Reserved Area is protected by a password. The Username and Password will be given to the Buyer while sending the delivery note (see 4.c.).

9.         Terms and Conditions of Warranty

a.         Gemmo Group s.r.l. warrants that the Products are free from defects and comply with the technical specifications stated in the offers and in the order confirmations.

b.         Gemmo Group s.r.l. ensures the proper operation and the good quality of all the parts of its machines for the period indicated in the Warranty and CE Conformity Certificate (12 months unless otherwise agreed). If the machine is used more than 48 hours a week, the Manufacturer reserves the right to reduce the warranty coverage in due proportion. The warranty is limited to manufacturing defects and does not include normal wear and tear, the tools and other equipment supplied with the machine.

c.         In the event of defects or non-conformity recognised by Gemmo Group S.r.l  the latter, may, at his own choice., repair or replace the goods or reimburse part of the price paid by the Buyer Under no circumstances will monetary compensation exceed the  price paid for the defective goods. Returned goods will not be accepted unless authorized in advance.

d.         Parts that are obviously defective parts be returned to Gemmo Group S.r.l., with prior written consent, at the buyer’s expense. They must be returned together with a delivery note for repair, in which the problem regarding the part must be specified. The part will be made available the Buyer, repaired or replaced in the shortest possible time.  Shipment and transport costs are always at the expense of the Buyer.

e.         Breakages, defects and incorrect functioning caused by the following are excluded from the warranty and result in the termination of any obligations on behalf of Gemmo Group s.r.l:

•          Wrong positioning or tampering of the machine.

•          Inexperience, incorrect use, overloads.

•          Lack of or insufficient maintenance.

•          Delayed report of the detected defects.

•          Different use from the established one.

•          Any modifications or change made on the machine and on the attachments included in the delivery without the Manufacturer’s authorisation.

•          Use of  non original spare parts and/or lack of  respect of  the instructions given in the User and Maintenance Manual.

f.         If, following  repairs performed by Gemmo Group s.r.l  during the warranty period it is  found that failures were not attributable to Gemmo Group s.r.l., and therefore not covered by the warranty, all expenses, the cost of the replaced parts and labour will be charged to the Buyer.  Any assistance and repairs to the products are always carried out at Gemmo Group s.r.l. premises which reserves the right of retention art. 2756 civil code.

g.         In case of machine downtime due to faults, even if covered by the warranty, Gemmo Group s.r.l. is entitled to a reasonable time in which to carry out the necessary repairs and to eliminate the reported faults.  No compensation for the damages due to machine downtime and no extension of the warranty period will be granted. No extensions for outstanding payments or requests for the cancellation of current agreements will be accepted.

h.         In case of failures of a component during the warranty period, it is necessary to proceed as follows:

•          Communicate promptly to Gemmo Group s.r.l. the type of damaged component.

•          Gemmo Group s.r.l. Shall supply the Customer with a new component on consignment (transport is at the Customer’s expense) as soon as possible.

•          The Buyer shall send the damaged component back, with a delivery note for repair, in which the problem with the part is specified and written authorization, within a maximum of 10 days from the receiving of the new piece. If the damaged component  is not received by Gemmo Group s.r.l. within this deadline, it will no longer be covered by warranty.

•          As soon as Gemmo Group s.r.l. receives the damaged component  it will examine it  or their supplier will examine it.  Then a report regarding the cause of  failure will be sent to the Buyer.

•          If the failure is recognised as being covered by the warranty, the Buyer will be refund as follows:

– Gemmo Group s.r.l. will authorise the Buyer to issue a sales invoice for the failed component for the same value of the new previously supplied component invoiced by Gemmo Group S.r.l.;

– the broken part will be owned by Gemmo Group s.r.l.

•          If the failure is not recognised as being covered by the warranty, the Buyer will pay the sales invoice for the new component and shall notify Gemmo Group s.r.l. in writing, choosing among the following possibilities:

1. ask for the return of the non repaired part;

2. ask for the repair of the part paying the relevant costs;

3. authorise Gemmo Group s.r.l. to scrap the part.

10.       Limitation of Liability

a.         Catalogues or other advertising materials of Gemmo Group s.r.l. are only an indication of  the type of Products and the information contained herein shall not be binding. Gemmo Group s.r.l. assumes no responsibility for errors or omissions contained in its catalogues or promotional materials.

b.         Gemmo Group s.r.l. will do everything in its power to deliver the products within the time agreed (if any) but under no circumstances will it be liable for any loss or damage whatsoever caused directly or indirectly by any delay in the completion of the contract or delivery of the Products.

c.         The remedies provided for in these general conditions of sale are only the Buyer’s rights in the case case of justified objection raised in accordance with the provisions of paragraphs in 6 and 9.. In particular Gemmo Group s.r.l. shall not be responsible for any direct or indirect damage or loss of profit due to the use, the inability to use, or the incorporation of the products in other products, unless in the case of wilful misconduct or gross negligence on the part of Gemmo Group.

d.         La Gemmo Group s.r.l. will accept complaints only directly from the Buyer.

11.       Discretion Obligation

a.            During negotiations and after the conclusion of the contract, the parties agree to keep the “confidential information” which they become aware during the contract secret.

b.    “Confidential  information “ refers to all tangible and/or  intangible information, data, and  paper and electronic documents, including all orally transmitted information concerning technical, sales and organisation aspects, that every part shall let know to the other part  in connection with the agreement; information and data concerning the strategies of both companies, the development plans of new projects and new products, the production and organisational methods, the data and information regarding customers and markets and generally the documents (drawings, information files, specifications, etc.) and the knowledge, which represent the significant property of experiences and know-how and are reserved and in possession of both parties and vital information about the strategic plans, which every part would like to study and eventually to develop on the occasion of the agreement. The models, samples and prototypes are also object of “confidential  information”.

c.           The following information shall not be considered as “confidential  information”:

–           information which were already of public domain before the date of the beginning of the contractual negotiations;

–           the parties are able to prove that they were already aware of them before the start of contractual negotiations;

–           it is possible to demonstrate that they have been created and developed independently, without using information provided by the other party.

d.  All “Confidential  Information” either of Gemmo Group S.r.l. or of the Buyer:

•          shall be used by both parties exclusively for the purposes and  aims of the agreement, unless in case of derogations clearly  granted in writing by both parties;

•                      shall be kept confidential by both parties within their own organisation, which shall be bound to the same confidentiality obligations and that cannot be  transferred or divulged to a  third party without the written permission of  every underwriter of the agreement.

•                      the parties shall be directly responsible of the behaviour of their employees and collaborators in order to protect the discretion of Information.

•                      shall  remain exclusively of property of the party which supplies it;

•              the obligation of discretion shall have a validity of five years from the signing of the contract. All documents of every party in possession of the other party at the date of the cessation of the confidentiality obligation shall be given back to the subject who supplied them.  Under written authorisation of the interested party, these documents can be destroyed under the responsibility of whoever possess them.

•                      unless otherwise agreed, the receiving party cannot claim patents on “innovations ” developed on the basis of of information supplied by the other party.

•            each party must adopt all necessary measures in order to prevent the disclosure of “confidential information” and in particular, without limitations to the generalisation of the aforesaid, to allow the access only to employees and/or trustworthy collaborators, who are bound in advance to the same obligations of secrecy and confidentiality.

12.       Personal Data protection

In accordance to the articles 13 and 23 of  Legislative Decree n. 196/2003 containing provisions for  protecting persons and other subjects regarding the processing of  personal data, Gemmo Group S.r.l. confirms that the address, personal and identification data of the Buyer shall be entered and registered in the archives of Gemmo Group S.r.l. and treated according to the current legislation.

The purpose of the data processing is to complete and fulfill the contract and shall be performed in compliance with the above mentioned legislation and confidentiality obligations.

Data processing is performed through the operations or a number of operations indicated in the article  4, paragraph 1°, letter a) T.U., collection, recording, organization, storage,  consultation, processing, modification, selection, extraction, comparison, use , interconnection, blocking, cancellation and data distribution.

The processing will be done buy both electronic and non-electronic means and instruments.

The provision of data is strictly necessary for the purposes listed above. Any refusal to supply such data will mean it will be impossible to fulfill the contract.

The personal data are not subjected to diffusion.

According to the article 7 of the  Decree n. 196/2003, the Buyer can oppose data processing for  legitimate reasons, to have free access to the data concerning him, and to verify the correctness and the use to which they are intended, possibly asking for them to be updated,  amended or deleted at any time.

Personal data may be made known to those responsible for data processing and may be disclosed for the purpose of the contract to external collaborators or to the sales agents of Gemmo Group s.r.l. (such as branches, agents, representatives etc.) to the state tax authorities, to social security and insurance  institutes,  to credit institutes and in general to all subjects, for which the communication is necessary for the correct implementation of the intended contract purposes or to comply with legal requirements, with the possibility of  transferring the data abroad (also outside of the European Union), where it is necessary in the scope of fulfilling the contract.

Owner of the treatment of the personal data is: Gemmo Group s.r.l., in the person of its legal representative pro tempore, Via della Tecnica n. 34, Noventa Vicentina (VI) – Italy.

13.       Applicable Law

All the agreements executed between the Buyer and Gemmo Group s.r.l. shall be governed by Italian laws. In the event of international sales the 1980 Vienna Convention regarding International Sales will apply.



Legislative Decree (Italian) no. 196 of 30 June 2003 “Data protection Code regarding Personal Data”

Dear Sir/Madam

With reference to article 13 of Legislative Decree (Italian) n. 196/2003 regarding provisions for the protection of persons and other subjects regarding the personal data processing, we hereby confirm that your address, personal and identification data will be entered and recorded in the archives of our Company. We hereby inform you that your data will be processed in accordance with current legislation.


GEMMO GROUP S.r.l. collects user information from several sources, including:

– information, photographs or drawings collected directly from the data subject when the latter contacts us via e-mail, fax or directly on order to the request for clarification or quotations regarding our products.

– information entered in the purchase order filled out by the customer including information regarding bank payments.

– information, photographs or drawings collected during trade fairs and provided by the data subject.

– information collected from other sources. The data collected may be integrated with information found on the Internet or public domain documents.

-information that we obtain when the user visits our website, views our online content or uses our services. We use cookies and other technologies to collect information when the user visits our website, views our online advertisements or promotions, or uses our applications or other services. Through these technologies we may collect: information about the user’s browser and operating system, the user’s device, the IP address and links clicked by the user.

Purpose of processing

– Exclusively for administrative, accounting, marketing, promotions, statistics, studies, surveys, research and credit protection purposes in relation to the management of our current relations with you and / or to meet current legal requirements. The data may be transferred abroad (also outside the European Union) whenever it may become necessary.

– In any event, after collection, your data may be subject to cataloguing, data processing, comparisons, cross-linking, disclosure, distribution, cancellation and destruction, in compliance with the law.

Methods of Processing

– Data processing will be performed either with or without the use of electronic means.

– In any event, the processing of personal data will be performed in a lawful, legitimate and proper manner, in compliance with the standards regarding data security and confidentiality.


Communication and disclosure of data

– According to the commercial needs of our Company and for credit protection, your data may be disclosed in Italy, abroad, or to credit insurance companies, to our sales teams (e.g. our branches, agents, representatives, etc.) or used to forward you commercial offers and information materials or for interactive commercial communications.

Submission of data

– Data must be provided in order to perform the purposes listed above. – If the data is not provided it will not be possible to process it.

The data controller

The Data Controller is: GEMMO GROUP S.R.L., Via della Tecnica n°34, Noventa Vicentina (VI) – Italy, in the person of its pro tempore legal representative, pursuant to article 7 of Legislative Decree n. 196/2003.

Rights of the data subject

Article 7 of Legislative Decree n. 196 2003 provides the data subject with certain rights which are summarized below:

a) obtain information regarding personal data which concerns the user.

b) obtain:

1. confirmation of the existence or not of personal data which concerns him and the communication of such data in an intelligible form as well as its source, together with an explanation as to the logic and purpose of the processing

2. the cancellation, the transformation into an anonymous form, or the blocking of data processed in breach of the law, including the data it is unnecessary to hold in regard to the purpose for which it was collected or subsequently processed.

3. the updating, correction, or, where of interest, integration of the data.

4) a declaration that the operations referred to in 2) and 3) have been made known, including their contents, to those to whom the data has been communicated or disclosed, except when the fulfilment of the same proves impossible or involves the use of means which are manifestly disproportionate to the rights of protection.

c) not to use any of the user’s personal data if they have reported any inaccuracies in it until such time as the modifications have been made.

d) to oppose, totally or in part, for legitimate reasons, the processing of personal data concerning him, even if this is pertinent to the purpose for which it was collected.

e) to oppose, totally or in part, the processing of personal data concerning him for commercial information purposes, the sending advertising materials, direct sales or for the purpose of carrying out market research or interactive commercial communication, and to be informed by the data collector, not later than the moment in which the data has been communicated or disclosed, of the possibility of freely exercising this right.
GEMMO GROUP s.r.l. The Legal Representative Riccardo Gemmo


The data controller is Gemmo Group s.r.l.

Legislative Decree no. 196/2003, Art. 7 – Data Protection Code.

  1. The interested party shall have the right to obtain confirmation as to whether or not personal data concerning the same party exist, regardless of their being already recorded, and communication of such data in intelligible form.
  2. The interested party has the right to be informed:
    1. Of the source of the personal data;
    2. Of the purposes and methods of the processing;
    3. Of the logic applied to the processing, if the latter is carried out with the help of electronic means;
    4. Of the identification data concerning data controller, data processors and the representative designated as per article 5, paragraph 2;
    5. Of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
  3. The interested party has the right to obtain:
    1. Updating, rectification or, where interested therein, integration of the data;
    2. Cancellation, transformation in anonymous form or the blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
    3. Certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
  4. The interested party has the right to object, in whole or in part:
    1. on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
    2. to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.

Navigation Data

This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, and other parameters related to the user’s operating system and computer environment. These data are only used to extract anonymous statistical information on website use as well as to check its correct operation. The data might be used to establish liability in case computer crimes are committed against the website.

Data provided voluntarily by users

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender’s address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).

Cookie policy

Cookies are computer files or partial data that can be stored on your computer (or other devices enabled to surf the web, for example, smartphones or tablets) when you visit a website. Usually a cookie contains the name of the website from which the cookie comes, the “life“ of the cookie (i.e.: how long will stay on your device), and a value, which is usually a unique number generated randomly.

Why do we use cookies?

We use cookies to allow you to use our website at its best. Cookies can also be used to help us to speed up your future experiences and activities on our site. Moreover, we use cookies to compile anonymous statistics that allow us to understand how people use our site and to help us improve the structure and contents of this site. We cannot identify you personally through this information.

What type of cookies do we use?

Two types of cookies can be used: ’session cookies’ and ’persistent cookies’. ‘Session cookies’ are temporary cookie files, which stay on your device as long as you browse the site. A ‘persistent cookie’ remains for a longer period, i.e. until you manually delete it (the length of time the cookie on your machine depends on its life and your browser settings).

Some of the pages you visit may also collect information using pixel tags (also called clear gifs) that may be shared with third parties which directly support our promotional activities and website development. For example, information on the use of the website regarding which pages are displayed and how many times they are displayed, can be stored and be used to display adverts of our products on other websites (remarketing). However, this does not retain your personal data.

Cookies used on our website

Third party cookies:

  • Third party cookies (Google Analytics) are used for statistical purpose to collect information on the visited pages, the number of accesses and the type of device used and other technical informations. Your personal data are not stored or saved in any way.

How can I check or delete cookies?

Cookies can be deleted by means the appropriate function of the browser you are using. In some cases deletion can be performed selectively, thus deleting only the cookies of a particular website. Disabling the cookies, they will not be saved. However, doing this, could affect your navigation experience and use of the website, in particular, your order basket might not work properly.